Acquire Partner Power IBM Hardware Maintenance support 100% parts Guarantee, Auckland and Wellington - Price On Application (MULTIVENDOR IBM)
Actual product may differ
-
- 3270203
- MULTIVENDOR IBM
- Acquire
- Service, Repairs & Training
Don’t worry, we may have more Service, Repairs & Training from Acquire in stock.
Overview
Auckland and Wellington service (ask about other regions)
ISO9001 and ISO27001 certified
One point of contact
for Hardware Support on IBM, HP, Dell, SUN, Cisco, EMC, Juniper, Riverbed, Fortinet, Quantum, UPS devices and many others
Free ‘Call Management’
of devices whilst under Vendor Warranty
Pay by the month options
– giving flexibility and ability to decommission devices with 30 days notice
Continuous maintenance beyond initial term
meaning no more hassles managing multiple maintenance renewals and keeping track of maintenance expiry dates
No End-of-Life
for devices we support directly
Features
100% parts guarantee (guaranteed parts availability)
100% genuine parts
24x7x2 hour onsite with parts SLA
24x7 Australian-based Service Desk
10 minute rapid phone response from your dedicated engineer
Premium service with a 95% first call resolution
99% SLA achievement
Dedicated engineers (primary/secondary) who are vendor certified and know your environment
Pre-agreed pricing for future device additions
Preventative Maintenance included in all hardware maintenance contracts
Specs
Customer ratings & reviews
Be the first to write a review