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Acquire Partner Power IBM Hardware Maintenance support 100% parts Guarantee, Auckland

Actual product may differ

Starting at$0.01+GST

Pricing & availability

SkuNameUnit priceStock
4827354 Acquire Partner Power IBM Hardware Maintenance support 100% parts Guarantee, Auckland and Wellington - Price On Application $0.01 Out of stock (check availability) Add to basket

Description

Auckland and Wellington service (ask about other regions)

ISO9001 and ISO27001 certified

 One point of contact

for Hardware Support on IBM, HP, Dell, SUN, Cisco, EMC, Juniper, Riverbed, Fortinet, Quantum, UPS devices and many others 

Free ‘Call Management’

of devices whilst under Vendor Warranty 

Pay by the month options

– giving flexibility and ability to decommission devices with 30 days notice 

Continuous maintenance beyond initial term

meaning no more hassles managing multiple maintenance renewals and keeping track of maintenance expiry dates 

No End-of-Life

for devices we support directly

Features

100% parts guarantee  (guaranteed parts availability)

100% genuine parts 

 24x7x2 hour onsite with parts SLA 

24x7 Australian-based Service Desk 

10 minute rapid phone response from your dedicated engineer 

Premium service with a 95% first call resolution 

99% SLA achievement 

Dedicated engineers (primary/secondary) who are vendor certified and know your environment 

Pre-agreed pricing for future device additions 

Preventative Maintenance included in all hardware maintenance contracts

Specs

Get in touch as we'll happily dig into this for you.

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