Privacy Policy
Definitions
In this policy:
- "our", "we", "us" or "Acquire" means Acquire.co.nz Ltd , AcquireIT PTY Ltd or any related Acquire Global Group company providing you with our services
- "you" means you, the person using our services, or visiting our website
- "services" means all goods or services we provide and anything else we do for you, including providing you with access to our website
In addition to our Privacy Policy, our Legal Disclaimer applies to your use of our services. It is important that you are familiar with our Legal Disclaimer. Please read it in conjunction with this policy. It includes our website management rights.
Information we can collect
If you are just surfing and reading information on our website, then we collect and store the following information about your visit:
- the IP address of your connection
- your online transactions
- your Acquire account activity
- the date and time you are visiting
- the domain name of the page you visit after leaving our website
Acquire customers
If you are an Acquire customer, Acquire’s Terms and Conditions apply to your use of Acquire’s services. Choose the Terms and Conditions that refer to the Acquire service you use. The relevant Terms and Conditions set out our commitments to you regarding collecting, holding and using information about you.
Additionally, if you do provide us with personal information via your use of this site - for example by allowing the use of cookies or by filling out an electronic query form - we may link this information to your Acquire customer profile. We may also use this information to improve the website for different customer profiles.
See below for how we use cookies on our website.
How we use your information
We use your information to measure the number of visitors to different parts of the site and for a number of different purposes connected with the provision of telecommunication services, for example, to measure the effectiveness of advertising.
Although we may publish aggregated information about usage patterns, we do not disclose information about individual machines or persons except for the reasons set out below in this section. We do not sell information which identifies you personally. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.
If you choose to provide us with personal information such as your email address, for example by filling out an electronic query or order form, we will use the information to communicate with you in relation to all the goods and services which we provide to you or which we consider might be of interest to you. This may include email marketing.
Personal information will be stored and used in accordance with our Terms and Conditions.
Single sign on (SSO)
- We use a person’s name and email address when using single sign on (SSO) via the likes of Microsoft6 and Google.
- We use the email address as the identifier for the Acquire identity as it is email based and needs a unique email address for each identity.
Use of cookies for advertising and analytics
Our website uses cookies to know who you are to personalise things like pricing.
In addition, our website uses third party cookies from Google Analytics however we do not pass personal information including IP addresses to Google Analytics.
Access to your information
You have the right to access personal information we hold about you where it is stored in such a way that it can be readily be retrieved. If the personal information we hold about you is not accurate or complete, then you may ask us to correct it.
To update your personal information, such as your billing address, you can contact us.
Security
All sessions with the Acquire web sites are secured using TLS 1.2 or above.
Opting out
We support the Do Not Track (DNT) HTTP header to prevent social plugins and analytics from tracking settings.
How do I unsubscribe from email marketing communications?
There are two ways to unsubscribe to any email message:
- Follow the unsubscribe link in the emails.
- By phone or in writing using the contact details contained in the message.
If you have difficulty unsubscribing using any of the methods above, please contact us.
How do I file a complaint?
If you feel that your email address has been used without your permission and contacting the sender has not yielded satisfactory results you can issue a formal complaint by contacting us.
Breaches & reporting
Breaches that are likely to cause serious harm to yourself or an affected individual will result in you being notified along with the local Privacy Commissioner.
The notification enables you to take steps to protect yourself because of the breach, like changing your password, notifying your bank, insurer, credit card companies, family or other relevant parties. The steps you should take to protect yourself depends on the nature of the breach and the information involved.
Changing this policy
We may change this policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our website. Any change we make applies from the date we post it on the website.
If you have any questions about our website privacy policy contact us.
Last reviewed: 29-Jan-2025
Last updated: 29-Jan-2025